Our Impact

United Way invests its resources locally with funding decisions made by volunteers from our Lebanon County communities. We are focused on solving root causes to complex challenges, not just addressing the symptoms. Many local friends and neighbors are struggling. During the pandemic many adults experienced loss of work, public health concerns, stress related to childcare constraints and children learning remotely, and challenges making ends meet - many for the first time. United Way recognizes that stable families are the cornerstone of a strong community, and many local families are stressed in more ways than ever before. This notion is at the heart of United Way of Lebanon County’s current strategic priorities.

United Way of Lebanon County has made a commitment to focus resources on improving family stability. We have three areas of focus to achieve this:


  • Connect families to community resources and programs to help them improve their economic self-dependence. 

  • Remove barriers to learning for our most vulnerable children because education is the path to self-dependence. 

  • Give all of Lebanon County children a strong start in life. 

United Way can’t do this challenging work alone and many community organizations need support and partnership to address increasing complex needs. Through your support, United Way is uniquely positioned to bring resources together to help solve these challenges in our community. Your gift will be used to create lasting change by bringing local agencies and resources together to improve family stability, neighbors helping neighbors. We stand together - United for children, families and our future. Join us!

United Way 2020 Impact Report

At United Way, the Lebanon County community is the reason behind everything we do. 

The 211 health & human services resource hotline provides non-emergency information and assistance to residents of Lebanon County. Find out more about 211 here.

ALICE represents the 27% of Lebanon County who work, but struggle to survive. ALICE stands for Asset Limited, Income Constrained, Employed. ALICE earns above the Federal Poverty Level (FPL), but makes less than what’s needed to afford basic essentials. ALICE often earns too much to qualify for government assistance, and there is no room in ALICE’s budget for emergency expenses. Find out more about ALICE here... 

The BasicsThe Basics Principles are five science-based caregiving tenets of early childhood brain development, distilled from scientific literature with help from a national advisory committee of child development experts. Click here to find out more about The Basics. 

Born Learning Trails turn taking a walk into an interactive, learning experience. The two Trails currently in Lebanon County are at Northwest Elementary School and across from the Lebanon Community Library. The Trails are a series of 10 interactive signs that offer fun, active learning activities for young children and their families. They help parents, caregivers and communities create quality engagement opportunities 

For a child experiencing a mental health crisis, the emergency room can be a scary and lonely place. With longer wait times in the emergency department this year, more children are finding themselves in a stressful situation as they wait to receive the care they need.

We partnered with Lebanon County Crisis Intervention to determine what could be done to help. Kits of Comfort & Joy is the result of this partnership. Each kit includes a blanket or stuffed animal, an age-appropriate puzzle, a fidget toy, a book, and an age-appropriate activity. The comfort items and activities included in these kits can provide a comforting and positive outlet for children in mental health crisis, while they are waiting in the emergency room for services.

Visit our Amazon wish list to purchase items to help comfort children in crisis.

Shop Now for Kits of Comfort & Joy

Important: Because of COVID in Lebanon County, as well as generally accepted safety guidelines, we prefer items be purchased from our Amazon wishlist so they are shipped directly to us. We will NOT accept the following items under any circumstances for this project; pencils, pens, or sharp objects; items with string or ribbon; second hand stuffed animals or blankets.

Each year, our Day of Caring connects hundreds of volunteers with local nonprofits to help improve Lebanon County. Volunteers perform various tasks including gardening, trail clean up, tree planting, painting, and more. This one-day event is an opportunity for us all to come together in support of the organizations that are supporting our community. 

Spring Into Reading Fest: Also on Day of Caring each year, we collaborate with other local stakeholders in early education to host a Spring Into Reading event. The event brings together local nonprofits to engage with families about their services while offering an interactive learning activity. There is live entertainment and book readings as well. Children leave with free books and tools that encourage a love of reading that they can carry with them throughout the summer and beyond. 

We have placed a Little Free Library in a neighborhood within each school district in Lebanon County. Anyone is welcome to take a book or leave a book for others to enjoy. Little Free Libraries inspire readers, build communities, and expand access to books for everyone. 

Annville-Cleona School District
Cleona Community Playground
251 S. Garfield Street 
Cleona, PA 17042

Lebanon School District
Coleman Memorial Park
1400 W. Maple Street
Lebanon, PA 17046

Cornwall-Lebanon School District
South Hills Park
1100 S. Lincoln Avenue 
Lebanon, PA 17042

Northern Lebanon School District
Jonestown Community Park
295 South Mill Street
Jonestown, PA 17038

ELCO School District
Jackson Meadows Playground
102 W. Jackson Avenue
Myerstown, PA 17067

Palmyra School District
Palmyra Pool Playground
1222 Park Drive
Palmyra, PA 17078

MyFreeTaxesMyFreeTaxes is a free self-service tax preparation tool available to anyone in Lebanon County. Anyone who chooses the “By myself” filing option on the home screen can file their taxes for free. There are also additional options that may require a fee for those needing assistance or have complicated returns. Myfreetaxes.com

Our Nurse's Pantry is being offered to all Lebanon County School Districts. Our intent is to provide needed basic supplies such as clothing, toiletries, and other wellness products to be available at the schools. We are still in the planning stages and determining the specific needs within each district, which we will share with our community once complete to set up the Lebanon County Nurse's Pantry. 

For families living in poverty, a lack of simple items such as hygiene products and school-approved attire, can keep children out of school for days, even weeks. Many families are unable to afford costly medicated shampoo to treat head lice. Some may not have access to adequate laundry facilities.

For children living in poverty, lost school time means lost learning time. When students do return to school, they often struggle to catch up and become frustrated, which makes them less likely to achieve academic success.

Shop our Amazon Wishlist now to help support the Nurse's Pantry initiative in Lebanon County. 

Shop Now for Nurse's Pantry


Reading FriendsOur Reading Friends volunteer program puts community volunteers right into our local elementary classrooms to read with students both in small groups and one-on-one depending on the needs within the class. This program supports our both our children and teachers in our goal of increasing early childhood literacy within Lebanon County. Find out more here...

SingleCare Rx CardSingleCare, formally FamilyWize, is a free prescription discount card available to all Lebanon County residents. If fact, last. year our community saved $26,500 in prescription costs! Find out more about SingleCare here, and get your free card...

Each year on our Day of Caring, we collaborate with other local stakeholders in early education to host a Spring Into Reading event. The event brings together local nonprofits to engage with families about their services while offering an interactive learning activity. There is live entertainment and book readings as well. Children leave with free books and tools that encourage a love of reading that they can carry with them throughout the summer and beyond. 

Many students and families are struggling in our community, leaving them unable to afford basic school supplies for their children. Each year we hold a school supply drive to provide these vulnerable students with a backpack full of supplies, so they can start the school year off with what they need to succeed. 

We love volunteers! We're excited to share Volunteer Lebanon, a free online resource designed to connect local nonprofit organizations with individuals looking to help out the Lebanon County community. 

Are you a nonprofit in need of volunteers for one-time projects, events, or ongoing needs?

  • Keep your opportunities and registered volunteers organized in one easy-to-use platform. 
  • Customize your own agency profile, and easily share it with your audience.
  • Send communications to your volunteers, track hours, and more! 
  • Reach additional potential volunteers being driven to the portal by United Way and other organizations. 

Are you an individual or organization looking for opportunities to give back to your community? 

  • Search by dates you are available, causes you support, and more. Get alerts when new opportunities are available matching your interests.
  • Keep track of your volunteer activities, share your community support, and invite others to join you! 

Check out Volunteer Lebanon

Need a little more help to get set up on Volunteer Lebanon? Check out the following: 

United Way grants are an investment in community programs that work collaboratively in Lebanon County, and towards making an impact on the areas of focus we have committed to. The following programs are being funded through United Way grants for the fiscal year ending June 30, 2022. 

Child advocates provides efficient, quality care in a safe, child-friendly environment to support children who have been abused or neglected. 

Community schools remove barriers to students' learning success.We recognize that building closer relationships with schools throughout Lebanon County and supporting our students is critical in ensuring children and families can reach their full potential. The first two schools, Northwest Elementary School and Lebanon Middle School, began during the 2019-2020 academic year.

A community school is both a place and a set of partnerships between the school and other community resources. Its integrated focus on academics, health and social services, youth and community development, and community engagement leads to improved student learning, stronger families, and healthier communities.

In the Lebanon School District, our Community School is currently at Northwest Elementary with the hope of expanding to other school districts in the coming years. The program is managed by Communities in Schools of Pennsylvania (CISPA), a nonprofit that specializes in integrated community school programs. United Way’s investment supports employment of a Community School Coordinator, who was hired by CISPA to help address barriers to education and ensure that children have access to the resources they need to succeed at school.

The  following goals have been identified at Northwest Elementary, which the community school coordinator working hard to help address with their students and their families:

  • Increase parent engagement
  • Increase attendance
  • Decrease behavioral issues
  • Align community resources to meet needs of the students and families.

Some of the projects that have come out of these goals:

  • Providing targeted case management services to 35 students.
  • Launching a girl’s self-esteem group at Northwest Elementary.
  • Implementing an anti-bullying Group at Lebanon Middle School.
  • Coordinating with community programs such as Power Packs and Be The One Parenting Program.

As the only provider of free civil legal services in Lebanon County, CHCM legal advocates work to stabilize the living situation of county residents who are in need legal help to preserve their housing and protect themselves from domestic violence. The work of CHCM is to help residents struggling with poverty and abuse to assert their legal rights for protection from domestic violence and sexual assault as well as prevention of homelessness.

The shelter provides a safe space for victims of domestic violence and their children offering trauma-informed care in order empower them to become self-sufficient and regain a life free from violence. Services include a 24-hour crisis hotline and first response team, emergency shelter, residential and non-residential counseling, legal and systems advocacy, and public education programs.

FRESH Start provides help with the basic, immediate needs of homeless families and individuals while also educating and empowering them to be able to confidently provide for themselves.  By navigating the various challenges that led to homelessness, guests are able to move forward through work readiness programs, GED courses, parenting classes, cooking classes, and financial literacy classes, among other services, to ensure that they are empowered to find stability in their lives and are prepared to face life's challenges with a new and positive attitude.

This collaboration seeks to break the barriers for children ages three through eighth grade to improve academic performance, ensure equal access to educational opportunities, and increase family security. Palmyra Public Library will provide Little Explorers Early Learning Outreach classes to children ages three -five including literacy, STEM, motor skills development, and social interaction skills as well as free lunch provided by The Caring Cupboard. In addition to providing nutritional food for the children, The Caring Cupboard serves as a community navigator for families in need to provide information and direct them to support services that can help their situation. Phoenix Youth Center offers after school homework help and informational workshops from children grades three through eight including guidance from staff and volunteers as well as a healthy snack for students who finish their work. The Center also works with students during the summer months with free, one-to-one tutoring to help prevent the summer slide.

This collaboration focuses on members of our community who are struggling with self-sufficiency through a variety of services offered to support, empower, and create opportunities for them based upon their own unique situations. Services include family literacy for those with children under four; financial literacy; job networking/placement; career awareness, exploration and development; digital literacy; adult education services; parent education; and more.

Volunteers in Medicine's Walk-in Clinic provides no cost medical treatment on a first-come, first-seen basis to treat injuries and illness for low-income and uninsured Lebanon County individuals and families.

Here you can find resources available for Lebanon County residents. 

Kindergarten Registration 

If your child turns five(5) before September 1, 2021, here's where to get the information you need to register for kindergarten:

Any questions about kindergarten registration should be directed accordingly to your child(ren)s school district.

Annville-Cleona First 10

Click here for a comprehensive list of local resources for families of children from conception to age 10. 

2020 Tax Filing Services

Free tax preparation services are limited in Lebanon County this year due to the pandemic creating a shortage of volunteers who can safely participate. The following are services that we know are available:

  • MyFreeTaxes: Anyone who chooses the “By myself” filing option on the home screen can file their taxes for free. There are also additional options that may require a fee for those needing assistance or have complicated returns. Myfreetaxes.com
  • Get Your Refund: Free to anyone making less than $66k. Getyourrefund.org
  • Previous Lebanon County VITA Clients: Call Community Action at 717-273-9328. Clients can also email Sandy at slong@lebcnty.org
  • AARP: They will only be taking previous clients for now, but are keeping a wait list if they are able to take on new ones. Sites are open at Holy Trinity on Lehman Street and Myerstown Church of the Brethren. The number is 717-274-2596, and callers will have to leave a message and wait for a call back.

If you know of other free tax preparation services to help our neighbors in need, please contact Flame Vo.

Your gift makes a difference for our children, families and future. LIVE UNITED!

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